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FAQ

What does VouchersIn do?

VouchersIn aggregates and recommends the best vouchers and daily deals in your city.

We collect all the great daily deals from Spreets, StarDeals, Vouchers.com.au and over 30 others. We recommend the best ones to our users based on the preferences they have expressed to us.

Where can I find the deal I purchased?

VouchersIn does not actually sell the deals directly. We simply direct you to deal sites where you buy the deals. If you are having trouble redeeming your voucher, or have not received it, please get in touch with the site you bought it from directly.

Is my personal information on VouchersIn secure?

Oh absolutely. For the details, please see our Privacy Policy.

There is a problem with the deal I purchased?

VouchersIn does not actually sell any of the deals we list. We are simply an aggregator, which means that we search other deal sites to find you the best deals. We provide you with a quick overview of the deals being offered in your city each day, but any purchases you make are from the deal sites themselves.

If you have a question or concern, each site has a customer service phone number or email address so you can quickly address any issues. We advise you to read and follow the terms and conditions of each site and offer.

Some sites require a couple of days to process all purchases before sending out vouchers. Some vouchers can only be used within a particular timeframe or specific day. Also, some deals have restrictions, such as some restaurants offer only one voucher per table etc.

If you are looking for a deal you purchased, please try the following:

  • Check Your Email. If you bought a deal, the service who sold you the deal will have sent you an email with your receipt. Sometimes that email gets caught in your spam filter.
  • Check Your Credit Card. If you cant find the email receipt, you could also contact your credit card company and they will provide you the number associated with the company that charged you for the deal you purchased.

Can I Buy Expired Deals?

We frequently update our site, but some deals are so popular that they sell within minutes, or some have a very short time frame. If you dont find a deal you just looked at, it could be that the deal has expired, or reached its maximum and the corresponding deal site removed it and replaced it in with a new one. The best tip we can give you is to get in quick, before you miss out!

Troubleshooting

If you do find an error on our site that is related to your deal(s), please contact us immediately via the contact page and someone will respond quickly to resolve it.